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Conversational AI SaaS platform specialized in hospitality. Digital agents that automate your accommodation's operations 24/7, with native PMS integration and no complex infrastructure required.
A New Way to Manage Your Accommodation
BLABLAP helps you optimize your hotel's operations, improve guest experience and increase your team's efficiency. All from the cloud, with a subscription model adapted to each type of accommodation.
Guests want immediate answers, not long waits. Current manual service is costly and limited in capacity.
Staff juggle multiple tools that don't talk to each other. BLABLAP connects everything — PMS, housekeeping, maintenance — in one flow.
International guests speak dozens of languages. BLABLAP understands and responds in the guest's language, automatically.
BLABLAP moves from answering questions to managing complete tasks.
Our Markets
AI technology adapted to the different needs of tourist accommodations
Hotels
Apartments
Hostels
Restaurants
Residences
Results That Speak for Themselves
* Data obtained from active accommodations and pilot tests on the BLABLAP platform.
More efficiency. More satisfaction. More intelligence. More data.
Less operational costs, more efficiency, better experience, higher margins.
Benefits
Digital voice workers manage housekeeping, maintenance and room service, freeing your team to focus on higher-value attention.
Real-time automatic translation — the guest speaks their language and staff responds in theirs. Multilingual, natural and frictionless communication.
BLABLAP offers continuous service, even with minimal staff, always maintaining the warmth and coherence of your brand, day and night.
Automate repetitive tasks and reduce operational load. Your team invests their time where it matters most: creating memorable experiences.
Natural responses, immediate attention time and continuous personalization elevate guest satisfaction and foster customer loyalty.
Insights that convert data into decisions improving profitability, satisfaction and efficiency. Happy guests return, recommend and generate recurring revenue.
How It Works
From the guest's first word to the resolved request — every step automated, every interaction recorded.
The guest requests what they need in their language, without barriers or complications. BLABLAP understands context, tone and intent.
Our AI transforms the request into action: generates a task for the corresponding department. Everything integrates automatically into the PMS or operating system.
Tasks are automated, staff are notified and it's resolved instantly. From the guest's request to the resolution, every step happens without friction.
Every interaction is recorded and analyzed. BLABLAP learns from each use, identifies patterns, improves responses and generates intelligence for your hotel.
Reliable Technology
BLABLAP is not just software. It's a complete architecture designed from scratch for hospitality, where every component works in harmony.
Our AI is trained for the hospitality sector and can personalize tone, voice and vocabulary to reflect each brand's identity.
From front-desk to back-office: we deploy digital voice workers that understand requests, execute actions connected to the PMS and learn from each interaction.
Specialized AI agents that act autonomously within your accommodation's operational flow: coordinating housekeeping, attending maintenance requests, managing room service.
They don't just respond — they act, executing real tasks and notifying the right people at the right time.
Native connection with the main PMS (Opera, Mews, Cloudbeds, Protel…) and other internal systems.
No complex APIs or months of development. BLABLAP connects with your existing infrastructure from day one.
Plug & play device that extends the platform in-room. The software works independently; the hardware enhances the experience as a native access channel.
Optional add-on that transforms any room into an intelligent data source without complex installation.
Data Intelligence
BLABLAP collects and analyzes every interaction to transform data into operational decisions and improvements. Advanced analytics and reporting in a dashboard with KPIs.
Visualize all accommodation activity in one place. Real-time metrics, task management, faster decisions.
Identifies what guests request, when and how often, allowing you to anticipate needs and optimize services.
Detailed reports on satisfaction, efficiency and costs. Data speaks, the team acts, the business grows.
Success Cases
"BLABLAP has transformed how we manage guest requests. Our team now focuses on what matters: creating memorable experiences."
Director, Acta City 47 Hotel
"The integration with our PMS was seamless. In a few weeks we noticed a significant reduction in operational workload and improvement in guest satisfaction."
Director, Andante Hotel
Pricing Model
BLABLAP works with a SaaS subscription model with no upfront investment. The hotel doesn't buy technology — it subscribes to a complete service that includes software, configuration, PMS integration and ongoing support.
No upfront cost
No entry cost, no risk
Per-room billing
Monthly price per unit
All included
Platform, updates, support
Volume discounts
Better price as you grow
Our Team
CEO & Founder
Hotelier with more than 15 years of experience in independent hotel and hotel chain management. Founder of BLABLAP with a vision to transform hotel operations through AI.
LinkedIn
CTO (External)
Computer engineer and Full Stack developer with more than 15 years of experience building end-to-end digital platforms and products. Specialized in architecture, AI, LLMs and conversational agents.
LinkedIn
CFO (External)
Economist specialized in financial management of tech businesses. Reference external CFO in the intangible economy with extensive experience in startups and growing SaaS models.
LinkedInTransform Your Accommodation
Request a personalized demo and see BLABLAP in action. We'll prepare a proposal adapted to your accommodation's size and type.
We'll contact you within 24 hours to schedule your personalized demo.
